Key Performance Indicators measure how effectively a company is achieving its focused business objectives. By measuring performance levels from hard data, we can evaluate success at reaching targets and goals. High-level KPI’s focus on the big picture of a company: the overall business performance. Low-level KPI’s focus on the smaller picture of a company: the processes behind departments. Using quantifiable data and performance levels helps a company determine its efficiency and quality and can provide suggestions for areas that need improvement.